🌐 How Tenants Can Use the Tenant Portal

The Tenant Portal in the Perfect Tenant & Property Management System gives tenants a secure, user-friendly space to manage their rental experience online. From paying rent to scheduling appointments, tenants can access everything they need through a personalized, company-branded portal.

🎯 What is the Tenant Portal?

The Tenant Portal is a dedicated, customizable webpage for tenants to:

• Login securely using their email address and a temporary passcode.
• View and pay rent and deposits online.
• Add maintenance requests and track their status.
• Schedule appointments like viewings or inspections.
• Access billing history and download invoices.

This portal can be integrated seamlessly with your company’s main website and is fully branded with your logo, contact details, and company address.

🔐 Secure Login with Email Passcode

1. The property manager adds the tenant’s email address to their account in the system.
2. When the tenant visits the portal, they enter their email address.
3. The system sends a secure one-time passcode to their email.
4. The tenant enters the passcode to log in without needing a password.

This process ensures ease of access while maintaining security.

📋 What Tenants Can Do After Logging In

• Pay Rent & Deposits: View outstanding balances and make payments directly through integrated gateways like PayPal or Paystack.
• Add Maintenance Requests: Report issues such as repairs needed in the property and track progress updates.
• Schedule Appointments: Set up viewings, move-in/move-out dates, or meetings with property managers.
• View Billing History: See a history of rent, deposits, and other charges.
• Access Documents: Download lease agreements or invoices shared by the property manager.

🎨 Custom Branding

The Tenant Portal displays your company’s logo, address, phone number, and email at the top of the page. This reinforces trust and makes tenants feel they are interacting directly with your company.

Property managers can share a unique portal URL with tenants, making it easy for them to bookmark or access the login page anytime.

💡 Benefits of the Tenant Portal

• 24/7 Access: Tenants can manage their rentals at any time.
• Reduces Calls & Emails: Tenants handle routine tasks themselves.
• Faster Payments: Integrated payment options simplify rent collection.
• Improved Tenant Experience: A modern and convenient tool for communication and management.